TERMS & CONDITIONS

Welcome to www.sarahtjing.com, an Australian sole trader ABN 18653796860. These terms of use govern your use of this site and our services; by accessing this website you acknowledge, agree to and accept these terms. These terms of use are subject to change at any time, please consult these terms of use regularly. 

Website Use Agreement 

You agree not to take action towards jeopardizing the security and function of the site, or otherwise cause damage to the site. You agree not to alter the Content and to use the website Content for personal and non-commercial use only. You agree to provide personal information that is accurate, complete and current. 

Restrictions on Use 

You may not use this site for commercial purposes, without prior written consent from Sarah Tjing who can be contacted on sarahtjing@gmail.com. Copying, altering, republishing, distributing, uploading or posting the Content in any way, including but not limited to images and text, without prior authorisation is strictly prohibited. 

Links to Third Party Services

We may provide links to third party services or products on our website. These third party sites are not managed by us and have separate privacy policies and terms of use. Certain services made available on our site are delivered by third party organizations. By accessing any service or product originating from our site, you acknowledge and grant permission for us to share data with the organization that is providing the service or product to you as our client. Any use of third party sites are at your own risk. 

Limitation of Liability & Indemnity 

To the maximum extent permitted by applicable law, Sarah Tjing will not be liable for direct, indirect, incidental, actual, special or consequential damages for the loss of income, emotional distress, pain or similar damages, arising out of the use or inability to use the site or related services. You will indemnify and hold Sarah Tjing, its directors, contractors, employees, suppliers, service providers and officers harmless from all losses, damages, costs, expenses, attorney’s fees. In no event is Sarah Tjing liable for damages arising from the use of other websites, third-party links, products and service offering and software. 

Terms and Conditions of Services Provided

Services provided by Sarah Tjing include, but are not limited to, Parent Coaching and private Yoga Classes. 

You agree to provide accurate and updated information to us in order for us to offer our service to the best of our ability. Coaching sessions are delivered online, though exceptions can be made for in person or via telephone. Therefore, you agree to have the required set up in place for our sessions and you are aware that there are inherent risks associated with downloading any software and digital goods. You understand that specific outcomes are not guaranteed, and progress and results are related to the level of commitment and participation you dedicate. We are not medical professionals and assume no liability for any loss or suffering from using our services. Any material on our site or presented to you is for informational purposes, and should not act as a substitute for professional medical advice or care. You agree to seek medical advice from a professional should you need a treatment or diagnosis and inform us of any changes in your health. There may be instances where we recommend other suppliers and provide links to resources, we do not take responsibility for any advice taken or received in this regard and you are responsible for completing your own due diligence to protect yourself. 

Payments and Refunds

You agree to pay the coaching fees as agreed upon with us. Payment must be made prior to our session according to payment methods outlined in the invoice. Failure to make timely payments may result in the suspension or termination of coaching services. Except as required by law, all payments are non-refundable and non-transferable, including but not limited to inability to book a coaching session on a specific date or time, inability to attend coaching sessions due to personal reasons including illness, or inability to utilise all coaching sessions within the time frame specified. If for some reason we are unable to fulfil our services or have to cancel our services through no fault of our own, we will provide you with options to reschedule or a refund. 

Confidentiality

We acknowledge that all information shared by the client is confidential, except as required by law or where you provide explicit consent for disclosure. Where confidential information is divulged to you during the program whether by us or a participant of a group, you agree not to disclose that confidential information to any other person or entity. In the instance of a dispute, you agree to maintain confidentiality of all correspondence. 

Intellectual Property

All intellectual property rights in our packages and programs remain our property.  Access to our courses and coaching does not give you any ownership rights to those program materials. The coaching materials are only for your own personal use. You must not share, distribute, reproduce or resell, in part or in full, those materials without my prior written permission.  

Disclaimer

The material provided in our courses is for educational purposes only. It should not be used as a substitute for professional medical advice, diagnosis or treatment. You agree to take responsibility for researching the accuracy and completeness of all information found on the site.  We take no responsibility for any use made by you of the information supplied, for any actions or inaction, or for any direct or indirect result of any services that we have provided.

Children’s Online Privacy Protection Act Compliance 

We do not collect any information from anyone under the age of 13. Our website and services are directed at people who are older than 13 years old. 

Jurisdiction

The agreement and terms of use are subject to the laws of Western Australia. You will be answerable to the courts of WA for any disputes following the terms of use.